Frequently Asked Questions

General Questions

Who is Hand2hand Couriers?

Hand2hand Couriers is a reputable courier company based in Harare, Zimbabwe, specializing in the transportation of documents, letters, parcels, money, and other valuable items to various destinations around Zimbabwe.

Where is Hand2hand Couriers located?

Our headquarters is located at Roadport, Harare, Zimbabwe.

Can I trust Hand2hand Couriers?

Absolutely! We have a proven track record of reliable and secure delivery services. Our customers' trust and satisfaction are our top priority.

Services and Pricing

What services does Hand2hand Couriers offer?

We offer a range of services, including document delivery, parcel delivery, money transfer, letters, and specialized delivery services for valuable items.

How much does it cost to use Hand2hand Couriers services?

Our pricing varies depending on the service, destination, and weight of the item. Please contact us for a quote or to discuss your specific needs.

How soon can I expect my parcel to be delivered?

We offer same-day delivery. Please contact us for more information.

Working Days

What are Hand2hand Couriers' working days?

Hand2hand Couriers operates from Monday to Saturday, with hours of operation from 8 AM to 4 PM each day.

Sending Items

How do I send documents, parcels, or money?

Please visit our office and fill out a form that contains information about the destination, size, and type of parcel or item to be sent, as well as the recipient's contact number.

Delivery Points

What are the delivery points?

We have two delivery and collection points: Roadport in Harare and Shop No. 1, Crownmall, 87c Herbert Chitepo Street, Manica Post Building in Mutare.

Collecting Items

How do I collect my items?

Once items arrive at our collection point, the recipient is notified. If unreachable, we notify the sender and hold the item until further communication.